Terms of Use

Last Updated: January 2026

These Terms of Use ("Terms") govern your access to and use of the Fishy Friend Aquatics website, mobile applications, and related services (collectively, the "Service"). Please read these Terms carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the provisions of these Terms. If you do not agree with any part of these Terms, you must not use our Service.

1. WEBSITE ACCESS AND LICENSE

1.1 Grant of License

Subject to your compliance with these Terms, Fishy Friend Aquatics grants you a limited, revocable, non-exclusive, and non-transferable license to access and use our Service for lawful, personal, and non-commercial purposes only.

1.2 Restrictions on Use

You agree not to:

Violate any applicable laws, regulations, or third-party rights
Use our Service for any illegal or harmful purpose
Interfere with or disrupt the functionality, security, or performance of our Service
Attempt to access protected areas, systems, or accounts without authorization
Use automated tools, bots, scrapers, or robots to access our Service
Transmit viruses, malware, or any code of destructive nature
Reverse engineer, decompile, or attempt to derive the source code of our Service
Engage in any form of harassment, abuse, or bullying
Post misleading, false, or defamatory content
Impersonate others or misrepresent your identity or affiliation

1.3 Suspension and Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice or liability, if we believe you have violated these Terms or any applicable law.

2. USER ACCOUNTS

2.1 Account Registration

To access certain features of our Service, you may need to create a user account. By creating an account, you agree to:

Provide accurate, complete, and current information
Maintain the confidentiality of your password and login credentials
Accept responsibility for all activities conducted under your account
Notify us immediately of any unauthorized access or security breaches

2.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. We are not liable for any unauthorized use of your account.

2.3 Account Termination

You may request to delete your account by contacting our support team. We may retain certain information as required by law. Account termination does not affect your obligations for previous purchases or transactions.

3. INTELLECTUAL PROPERTY RIGHTS

3.1 Ownership

All content on the Fishy Friend Aquatics Service, including but not limited to text, graphics, images, logos, designs, trademarks, service marks, and source code, is the exclusive property of Fishy Friend Aquatics or used with permission from third parties. These materials are protected by applicable copyright, trademark, and other intellectual property laws.

3.2 Limited License

We grant you a limited, personal, non-exclusive license to view and download content from our Service solely for your personal, non-commercial use. You may not:

Reproduce, modify, or create derivative works
Distribute, sell, or commercially exploit content
Display, publish, or broadcast content without permission
Use content to compete with our business

3.3 Trademark Use

Our trademarks, service marks, logos, and brand names, including "Fishy Friend Aquatics," are protected. You may not use these marks without our prior written consent, except as authorized in these Terms.

3.4 User-Generated Content

If you post, upload, or submit content to our Service (including reviews, comments, photos, or videos), you:

Grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use your content
Warrant that you own or have the right to use the content
Agree that your content may be displayed, modified, or distributed
Accept responsibility for the accuracy and legality of your content

4. PRODUCT INFORMATION AND DISCLAIMERS

4.1 Accuracy of Information

We strive to provide accurate product descriptions, images, prices, and availability. However, we make no guarantee regarding the accuracy, completeness, or timeliness of information on our Service. Product specifications and availability are subject to change without notice.

4.2 Product Warranties

Except as expressly stated in our Return Policy, all products are sold "AS IS" without any warranties, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement. For warranty information, please refer to our Return Policy.

4.3 Live Stock Disclaimer

The health, survival, and longevity of live aquatic stock depend on proper care, maintenance, and environmental conditions provided by the customer. We are not responsible for:

Mortality resulting from improper care or tank conditions
Incompatible species combinations or tank mates
Disease or health issues developing after delivery
Customer neglect or failure to follow care guidelines

5. LIMITATION OF LIABILITY

5.1 No Liability for Indirect Damages

To the maximum extent permitted by law, Fishy Friend Aquatics and its affiliates, officers, directors, employees, and agents shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business
Business interruption or diminished goodwill
Claims arising from your use or inability to use our Service

5.2 Liability Cap

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the total amount you paid for products or services in question, or $100 USD, whichever is less.

5.3 Exclusive Remedy

These limitations shall apply even if any remedy fails to provide adequate compensation.

6. THIRD-PARTY CONTENT AND LINKS

6.1 Third-Party Websites

Our Service may contain links to third-party websites and services. We are not responsible for the accuracy, completeness, legality, or appropriateness of third-party content. Your access to third-party websites is governed by their terms and conditions.

6.2 No Endorsement

Inclusion of links to third-party websites does not constitute endorsement or approval of those websites or their content. We disclaim responsibility for any third-party websites and their practices.

7. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fishy Friend Aquatics, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from or in connection with:

Your violation of these Terms
Your violation of any applicable law or regulation
Your violation of third-party rights
Your use of the Service or products
Your user-generated content
Any claims related to your transactions or orders

8. MODIFICATIONS TO SERVICE

8.1 Changes to Service

We reserve the right to modify, suspend, or discontinue our Service, or any features thereof, at any time without notice or liability. We may change features, pricing, and product availability at our sole discretion.

8.2 Maintenance

We may perform necessary maintenance on our Service. We will attempt to provide notice of scheduled maintenance, but we are not liable for any disruptions caused by maintenance.

9. GOVERNING LAW AND JURISDICTION

9.1 Governing Law

These Terms of Use are governed by and construed in accordance with the laws of India, without regard to its conflicts of law provisions.

9.2 Exclusive Jurisdiction

Both parties agree to the exclusive jurisdiction of the courts located in India for any legal proceedings arising from these Terms or your use of the Service.

10. DISPUTE RESOLUTION

10.1 Informal Resolution

Before initiating any formal legal proceedings, we encourage you to contact us at to attempt an amicable resolution of any dispute.

10.2 Arbitration

If informal resolution is unsuccessful, disputes may be subject to binding arbitration as permitted by applicable law in India.

11. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, and all other provisions shall remain in full force and effect.

12. ENTIRE AGREEMENT

These Terms of Use, along with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Fishy Friend Aquatics regarding your use of the Service and supersede all prior agreements and understandings, whether written or oral.

13. WAIVER

The failure of Fishy Friend Aquatics to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. If any waiver is granted, it shall apply only to the specific instance and shall not be binding on future disputes.

14. AMENDMENTS TO TERMS

14.1 Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Your continued use of the Service following any changes constitutes your acceptance of the modified Terms.

14.2 Notice of Changes

For material changes, we will provide email notification to the address associated with your account.

15. CONTACT INFORMATION

If you have questions, concerns, or disputes regarding these Terms of Use, please contact us:

Fishy Friend Aquatics - Legal Team
Email:
Help Center: Visit Help Center

16. ACKNOWLEDGMENT

By accessing and using Fishy Friend Aquatics, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them.

Disclaimer: These Terms of Use are intended to provide general information. For legal interpretation or specific circumstances, consult a qualified legal professional. These Terms comply with applicable laws in India including the Information Technology Act, 2000, and Consumer Protection Act, 2019.